Hughes

What features are standard with HughesNet Voice?

With HughesNet Voice you get a number of useful standard features including Call Waiting, Caller ID, Outbound Caller ID, Call Forwarding, Call Block, Simultaneous Ring, Enhanced Voicemail (accessible via dial-in and forwarded via email), a Web Self-Care Portal, and unlimited long-distance calling to the continental United States and Canada.
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What non-standard installation items are not covered?

Customers sometimes want to enhance or customize their installation to specific requirements, and sometimes the location (like a big box store, warehouse or military site) may require extra work above and beyond standard procedures. All costs for non-standard work or equipment will be itemized by the installer using a HughesNet Installation Referen...
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How long does installation take?

Approximately 4-6 hours for a typical small business location. Larger commercial locations may require more time.
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Do I need to be onsite during the installation?

Yes. There can be several spots where the satellite dish can be installed and your installer will seek permission to install the equipment in the correct location. Also, depending on the type of location, you may need to provide access or security clearance for the installer.
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What if I don't hear from the installer or need to change my appointment?

If you have an Internet connection, go to orderstatus.hughesnet.com to check on your appointment. Otherwise please call the Hughes Pre-Installation department at 1-866-774-6580.
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Who is my assigned installer?

If you provided an email address at the time of order, we will send you an email with the contact information for your installer and distributor.
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What can I expect at the time of installation?

HughesNet for Business service plans are supported by equipment and a professional installation package designed for small commercial business locations, such as office buildings, strip malls, gas stations, and restaurants. The standard professional installation package includes everything listed below, and is appropriate for most businesses. In ce...
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If I already have DIRECTV or DISH network service at my business or home office, do I need to get a new dish for HughesNet?

Yes, HughesNet for Business requires a unique dish in order to send and receive information via satellite. You cannot use your DIRECTV or DISH network dish for HughesNet high-speed Internet service.
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Why is there a requirement that the HughesNet system be professionally installed?

The Federal Communications Commission (FCC) requires that trained professionals install any satellite system that both sends and receives signals.
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*Free standard installation applies to new Lease subscribers only. Not valid with Purchase option. Limited-time offer.