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Software That Will Help Your Small Business Become More Resilient This Year

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In today’s digital age, there are a variety of ways that software can help your small business. From improving productivity and efficiency to helping manage relationships with customers, software can give you back valuable time and allow you to focus on what really matters: growing your business.

With a wide variety of solutions available, you can choose the software that is best for your specific business, at a price that isn’t through the roof. In this post, we’ll dive into the leading types of small business software that help improve and grow small businesses, including Microsoft Suite, Accounting Software and Customer Relationship Management Software.

Microsoft Office 365

Microsoft Office 365 is a cloud based subscription service hosted by Microsoft. For a small monthly fee based on your number of employees, you will get all the latest Office Applications. Regardless of your industry or business size, Office 365 can drastically improve your productivity, efficiency and collaboration.

Most small business owners are likely familiar with Microsoft Office Applications, including Excel, Word, PowerPoint, OneNote, Outlook and Skype. If you’re a PC user, you will also get access to Publisher – an application that allows you to print and share professionally designed publications with easy to use tools. All features will automatically update, so your applications will constantly improve.

While Office 365 gives your small businesses all the tools that you will need, it is much more than just a set of applications. Office 365 allows small business employees to work together and collaborate in new and much more efficient ways. You can install Office Desktop Applications to multiple computers, based on your business size. Office 365 even provides advanced, 24x7 technical support at no extra cost.

Office 365 is cloud based, so it is accessible anywhere that you have Internet connection. This allows you and your staff to work, no matter where you are located. Office 365 also includes extra online storage of 1 TB of OneDrive cloud storage per user.

Overall, office gives small businesses the benefits can that help it run more smoothly.

Small Business Account Software

If you’re a small business owner, you’re likely aware of accounting best practices. These include making it a priority from the start, tracking your expenses, staying organized through the year, and scheduling time to check your finances.

Even though you may be aware of these best practices, with everything that you have on your plate, these can easily slip through the cracks. Accounting software can help small business owners save time and stay on track.

There are multiple small business accounting solutions that take the headache out of small business accounting. Many are affordable and easy to use, and have time-saving features, such as automating entries, invoicing, bill payments, expense reports, financial report and reconciliations.

One great example of accounting software designed for Small Businesses is QuickBooks. QuickBooks can help you run your business and save the time that you would spend on bookkeeping. Its features range from tracking sales and expenses to paying employees and vendors. QuickBooks connects to business bank accounts, credit cards, PayPal and Square, and uploads data from these sources automatically.

With such a wide variety of accounting tools available, identify which solutions best fit with your specific business activities and needs, as well as your company’s size, growth rate and location.

Customer Relationship Management Software

As a small business owner, you know the value of great customer service. Improving your customer relations takes time but leads to high levels of returns. While brick and mortar customer service will always be important, small business owners should consider using Customer Relationship Management (CRM) tools as a supplement.

These online tools can help you manage and organize customer relationships and the data associated with them. According to Salesforce, a leading CRM company, CRM tools allow businesses to more efficiently “store customer and prospect contact information, accounts, leads and sales opportunities in one central location.” These tools can simplify management, improve customer service and give you valuable insights. Many recent studies link these tools to higher sales conversions and increased customer retention. Take a look at this Tech Radar Article to see the best, low-cost tools that are available for small business owners.

Choosing a business software is no longer a one size fits all approach. There are endless products that are created to solve specific problems. Chances are, many of these address your specific needs. With so many options available, you can pick and mix the software that works best for your specific business.

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